Files experience in Microsoft Teams

Building first-class file interaction and collaboration experiences

Role & Impact

  • Leading a design team that builds file experiences for Microsoft Teams
  • My team focuses on file discovery, sharing, viewing, and collaboration experiences in Teams on desktop
  • Bringing a research-first approach (qual & quant) to understand user needs and using data to define product priorities and roadmap
  • Working in close partnership with other Microsoft 365 teams such as Microsoft OneDrive, Microsoft Outlook, and Microsoft Office for a coherent UX

My work at Microsoft

Currently, I manage a team of designers that focusses on building file experiences in Microsoft Teams on desktop, and on multiple feature areas in Microsoft Lists for web and mobile.

My work involves collaborating with Product Leadership on various aspects of product strategy, and advocating for design excellence and better craft.

In the recent past, I have designed OneDrive for Windows and mobile devices, and modernized the SharePoint Metadata Admin Center (part of Microsoft Syntex). A lot of this was foundational work for the team in India.

Beyond core work, I drive key university recruitment, internship, and D&I initiatives for the Design Studio, which has a direct impact on the business and culture at Microsoft India.

Video: Examples of files experiences in Microsoft Teams

Files experiences in Teams

Microsoft Teams has hundreds of millions of active users, and they use files on a daily basis. The file interactions include, but are not limited to, sharing files (from desktop and cloud), viewing files in Teams, re-sharing files, and discovering the files shared.

The design team (I lead) works on streamlining and optimizing these file consumption and file sharing experiences, in collaboration with Product Management and Engineering teams.

I ensure that we use Design Research to identify gaps and opportunity areas, through user interviews, product reviews, continuous feedback, and benchmark studies.

My team works in tandem with a multitude of internal teams to ensure alignment with the overall framework and UX paradigms. As files in Microsoft span across several products such as OneDrive, Office, Word, Excel, PowerPoint, SharePoint, Windows, and various mobile apps, I coordinate with partners across these products to design consistent and coherent experiences for users within Teams.

⏳   This is ongoing product work and I can share more details on demand.